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| Complete list of Sales, Sales Management, and Customer Service Books and eBooks |
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The following Books and eBooks are available for your Amazon.com Kindle and B&N Nook. Paperback books are available from Amazon, Barnes and Noble, Books A Million (BAM), and other book retailers around the world.
Prices range from $0.99 for short ebooks to $19.95 for paperback books.
*Amazon Top 100 Best Seller |
| Diagnostic Sales Skills and Sales Team Infrastructure |
| Objection Free Selling: How to Prevent, Preempt, and Respond to Every Sales Objection You Get* |
| Strategic Sales Plan: Why Sales Fail and How Wins are Won* |
| Peer-to-Peer Sales Coaching* (also in Sales Management eBooks) |
| Basic Sales Skills |
| Profile and Qualify Sales Prospects* |
| Key Decision Maker Roles* |
| Trust & Rapport Building (also customer service ebook) |
| Research Prospect & Competitor |
| Competitor Analysis |
| Features - Advantages - Benefits* |
| Benefit Questions Create Attitude* |
| Closing Strategies of the Masters* |
| Advanced Sales Skills |
| Value Selling Strategies P.R.O.S.P.E.C.T. Model* |
| Negotiating Value: The Sales Professionals Guide* |
| Block the Competition - Competitor Proof |
| Original book that put the company on the map |
| Psychology for Successful Selling (Hardback book, Branden Publishing Co.,1988 - out of print) The Application of Psychology to the Profession of Selling - the book that put the company on the map. Top |
| Sales Prospecting Series |
The Hunt: Prospecting for New Business
The Hunt is a compilation of the individual prospecting ebooks listed below: |
| Profile and Qualify Sales Prospects* |
| Key Decision Maker Roles* |
| Research Prospect & Competitor |
| Telephone Cold Call with Voice Mail Strategy* |
| Email Prospecting* |
| Networking Contact Strategy* |
| Asking for Referrals* |
| Teleblitz* |
| Funnel Management* |
| Ratio Management* |
| Time & Territory Management |
| Top |
| Sales Management Skills eBooks |
| Reseller Strategy* |
| Career Path for Sales Professionals |
| Interviewing and Hiring Sales Professionals |
| Sales Professionals' Performance Appraisal |
| Sales Coach |
| Peer-to-Peer Sales Coaching* |
| Curbside Sales Coaching |
| Creating and Leading a Motivating Sales Culture |
| Effective Meeting Planning and Facilitating |
| Top |
| Customer Service Excellence eBooks |
| Legendary Customer Service - compilation of the ebooks below. eBook and Paperback editions available. |
| Create Attitudes Instantly (new release, also a sales book) |
| Telephone Etiquette for Business* |
| Email Etiquette for Business |
| Trust & Rapport Building (also sales ebook) |
| Active Listening Skills for Business* |
| Problem Solving Model for Business* |
| Defusing Customer Anger* |
| Managing Customer Expectations* |
| Creating Customer Loyalty |
| Stress Control at Work |
| Goal Setting for Success*
(also sales ebook) |
| Top |
| *Amazon Top 100 Best Seller |
